Your Car Parts Terms and Conditions

Terms and Conditions

These Terms & Conditions govern the use of the CarParts online store, operated by Lyone Trade Limited (“we,” “our,” “us”). By placing an order or using our website, you agree to these terms.

1. Company Information

Company Name: Lyone Trade Limited
Registered office address:
2nd Floor College House,
17 King Edwards Road,
Ruislip, London, HA4 7AE
United Kingdom
Company number: 16672566
Website: yourcarparts.org
Email: info@yourcarparts.org

2. Orders and Contract

  • By placing an order, you make an offer to purchase products under these Terms & Conditions.
  • We will confirm receipt of your order by email. The contract is concluded only when we send you an order confirmation and shipping notice.
  • We reserve the right to refuse or cancel an order in cases such as product unavailability, errors in pricing, or suspected fraudulent activity.

3. Prices and Payment

  • All prices are displayed in EUR and include VAT where applicable.
  • Shipping costs, if applicable, are clearly shown before checkout.
  • Payment must be made in full at the time of order using one of the secure payment methods provided.
  • We do not store full credit/debit card information; payments are processed through trusted third-party providers.

4. Shipping and Delivery

  • Products are shipped from our EU-based warehouse.
  • Delivery times vary depending on the destination (see Shipping Policy for details).
  • We are not liable for delays caused by events outside our control (e.g., strikes, customs, extreme weather).

5. Returns and Right of Withdrawal

  • EU consumers have the right to withdraw from a purchase within 14 days of receiving the goods, without giving any reason.
  • To exercise this right, you must notify us in writing at info@yourcarparts.org.
  • Returned products must be unused, in original condition, and in original packaging (where applicable).
  • Refunds will be processed within 14 days of receiving the returned goods.
  • Certain products (e.g., customized or special-order parts) may be excluded from the right of withdrawal, where permitted by law.

6. Warranties and Liability

  • All products are covered by the standard legal warranty under EU law.
  • If a product is defective, please contact us immediately for repair, replacement, or refund.
  • We are not responsible for damages resulting from improper installation, misuse, or modifications of products.
  • Liability is limited to the value of the product purchased, except in cases of fraud, negligence, or injury caused by defective goods as required by law.

7. User Responsibilities

By using our website, you agree not to:

  • Misuse the website or attempt unauthorized access.
  • Provide false, misleading, or incomplete information when placing an order.
  • Violate applicable laws or regulations.

8. Intellectual Property

All content on this website, including text, images, logos, and product information, is the property of Lyone Trade Limited or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

9. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of the European Union and the jurisdiction where Lyone Trade Limited is registered. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in that location.

10. Contact

For any questions regarding these Terms & Conditions, please contact us:

Email: info@yourcarparts.org
Company: Lyone Trade Limited, Company number 16672566