Privacy Policy
At Lyone Trade Limited, operator of the YourCarParts online store, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We may collect the following types of personal data when you use our services:
- Name, email address, and phone number
- Billing and shipping address
- Payment details (processed securely via trusted payment providers; we do not store full payment card information)
- Order history and transaction details
- IP address, browser type, and device information
2. How We Use Your Data
Your personal data is used only for legitimate business purposes, including:
- Processing and delivering your orders
- Sending order confirmations, updates, and customer support responses
- Improving our services, website performance, and customer experience
- Complying with legal, financial, and regulatory obligations
- Preventing fraud, misuse, or security breaches
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with trusted service providers (such as couriers and payment processors) strictly for the purpose of fulfilling your order.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and usage patterns
- Improve the performance and usability of our services
You can control or disable cookies in your browser settings, but please note that some site features may not function properly without them.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above, or as required by law (e.g., tax and accounting obligations).
5. Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
- Access – request a copy of the personal data we hold about you
- Correction – request correction of inaccurate or incomplete data
- Deletion – request the deletion of your personal data, where legally permissible
- Restriction – request the limitation of data processing in certain cases
- Data portability – request transfer of your data to another service provider
- Withdraw consent – where processing is based on consent, you may withdraw it at any time
- Lodge a complaint – with your local Data Protection Authority if you believe your rights have been infringed
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Contact Information
For privacy-related inquiries, or to exercise your rights under GDPR, please contact us at:
Email: privacy@yourcarparts.org
Company: Lyone Trade Limited, Company number 16672566